Whilst the health and care system has been changing, the population itself has also changed. People are living for longer with more complex health and care needs. Personalised Care is about ensuring that people have choice and control over the way their care is planned and delivered, based on ‘what matters’ to them and their individual strengths, needs and preferences.
Personalised Care is also about delivering a proactive and universal offer of support to people with long-term physical and mental health conditions to build knowledge, skills, and confidence and to live well with their health conditions.
Personalised Care can be used within all health and care settings by supporting people to stay well and building community resilience, enabling people to make informed decisions and choices when their health changes through:
- Shared decision making.
- Personalised care and support planning.
- Enabling choice, including legal rights to choose.
- Social prescribing and community-based support.
- Supported self-management.
- Personal health budgets and integrated personal budgets.
In County Durham we have a commitment to ensure that our workforce is trained to provide personalised care, to increase the number of services that have changed how they work to incorporate this approach, and to work with patients and communities on identifying what works for them and their families.
Find out more about this subject in the related Objectives, Goals, Initiatives and Metrics (OGIM) document on Durham County Council’s Committee Services website under the Heath and Wellbeing Board meeting agenda item for 24 November 2021.
We are keen to hear your views on the content of the plan, including our priorities and the measures we have identified to understand if we are making a difference. Please complete the form below, to provide your views and comments, and these will be passed to the person responsible for this chapter.